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Before yesterdayMain stream

One taxpayer’s IRS problem led to some much larger questions about the agency

✇All News – Federal News Network
By: Terry Gerton
19 August 2026 at 15:28
"I don't know what the management strategy is there. It doesn't seem to really come from anything," said Stephanie Mencimer.

© AP Photo/Jon Elswick

The Internal Revenue Service 1040 tax form for 2022 is photographed, Monday, April 17, 2023. The IRS says it has answered 2 million more calls this tax filing season than a year ago, with the average phone wait time now at four minutes. That's down considerably from 27 minutes for the 2022 tax season. (AP Photo/Jon Elswick)
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