Architecting for the Knowledge You Canβt Capture
16 September 2026 at 12:00
Every knowledge program seems to begin with the same request. A senior engineer is leaving in six weeks, and someone asks her to document the process sheβs carried for years. She returns a clean flowchart of the happy path. The drawing is accurate and may even be elegant. It leaves out the thresholds she watches, [β¦]