Humans actually prefer talking to an AI than a support person, says gas giant as it cuts jobs


Robots slithered like snakes into the rubble of collapsed buildings to search for trapped survivors in the aftermath of Venezuela’s double earthquake disaster.
The so-called snake robots represented a unique technological aid for international search and rescue efforts following two earthquakes that struck Venezuela on June 24, killing more than 5,000 people and leaving behind 16,740 injured. Rescuers from around the world used trained dogs, seismic and acoustic listening devices, video cameras on sticks, or thermal imaging cameras to search for signs of survivors—but the snakebots equipped with a video camera could squeeze through tight spaces to search deep within fallen building debris.
“The reason why snake robots are useful is they can get into tightly packed volumes that machinery and people otherwise cannot, and that's important in search and rescue because we were able to extend the visual reach of the rescue workers in a safe way,” Howie Choset, head of the Biorobotics Lab at Carnegie Mellon University in Pittsburgh, told Ars. “In a sense, you're doing minimally invasive surgery on a structure with a snake robot.”


© Carnegie Mellon University


Hyundai Motor Company’s plan to put humanoid robots to work by 2028 is not part of current negotiations with striking South Korean autoworkers, according to the company.
The automaker is disputing news reports that partial labor strikes by the Hyundai Motor union at the world’s largest automotive plant in South Korea were spurred by concerns about the company's planned deployment of humanoid robots in the United States starting in 2028. A company statement shared with Ars describes the union’s demands as focusing on compensation-related issues such as wage increases, bonuses, and an extension of workers’ retirement age.
“Potential deployment of robots in Korean production facilities is not part of the current labor-management discussions,” according to the Hyundai statement. “Hyundai Motor Company remains committed to constructive engagement with the union and to reaching an agreement that supports the long-term interests of both employees and the company.”


© Boston Dynamics
In the latest twist on battlefield innovations, Ukraine has used both flying drone carriers and drone boats to send ground robots armed with weapons or explosives into battle.
The drone-assisted deployments have enabled slower wheeled robots to bypass tough terrain and Russian defenses, and to carry out an unusual robotic amphibious assault on a contested position. Such tactics also showcase the Ukrainian military’s ongoing experimentation with using drones and robots to offset a Russian military advantage in manpower while also sparing Ukrainian soldiers from making dangerous assaults.
On July 19, a Russian military Telegram channel posted a video showing a Ukrainian hexacopter drone carrying a ground robot suspended below by a cable, according to the Ukrainian government-run news platform United24. The Russian Telegram channel described the Ukrainian heavy bomber drone as deploying a four-wheeled ARK-1 robot armed with explosive anti-tank mines on the ground where it continued toward Russian military positions—and apparently generated plenty of outraged comments from pro-Kremlin social media users.


© Dmytro Smolienko/ Ukrinform/Future Publishing via Getty Images
I keep seeing the same debate pop up: is Claude smarter than Gemini, is Chat GPT still ahead, whatever. Honestly? Wrong question entirely. The stuff that’s actually going to matter is happening quietly, in places most people aren’t even looking.
I’ve been using these tools since they were basically novelties the kind of thing you showed your coworkers as a party trick. Ask around now and most people will tell you the future is “better answers” or “smarter writing.” That’s not really where this is going.
The bigger shift is in what these things fundamentally are, not how well they perform on some benchmark. Here’s my read on it, based on where the money and the engineering effort have actually been going.

Right now you type a question, you get an answer, that’s the whole interaction. That model has an expiration date on it.
The next phase is AI that actually does things instead of just describing them: books your flight, cleans up your spreadsheet, pushes a code fix. This isn’t a prediction; it’s already happening in early form. The labs have shipped versions of this that can browse the web, click through interfaces, run code.
What’s holding it back isn’t capability, it’s trust. Nobody wants software that deletes the wrong file or emails the wrong person by mistake. So a lot of what’s coming isn’t going to be flashier intelligence — it’s going to be boring stuff like permission systems, confirmation steps, undo buttons. The unglamorous plumbing that makes people comfortable handing over real responsibility.
Most AI still forgets you exist the second you close the tab. A few companies have bolted memory features on top, but it’s early.
What’s coming is assistants that actually track your ongoing projects and how you write and what you keep running into problems with — without you re-explaining your whole situation every single time. That’s genuinely useful. It also raises uncomfortable questions about data retention and consent. My guess is the tools that win here won’t just remember more — they’ll let you actually see what’s stored and delete it, rather than just saying “trust us.”
“It can look at pictures now” used to be a headline feature. Soon that’ll just be table stakes. Voice, video, live camera feeds — these are going to merge into one conversation rather than sitting in separate menus you have to hunt for.
Point your phone at something broken, get spoken help back instead of typing out three paragraphs describing the problem. This stuff already exists in rough form. What’s actually improving is speed and reliability, not whether it’s possible at all.
There’s a whole separate competition happening that has nothing to do with which model tops the leaderboard. It’s about which company can get something genuinely useful running on your phone without needing a data center behind it.
On-device matters because it’s faster, it’s private, and it’s cheaper to run. Expect a split forming — giant models for heavy lifting, small efficient ones baked directly into your phone for everyday tasks.
Most assistants sound pretty interchangeable right now — competent, a little bland. That’s going to change. Some will stay blunt and no-nonsense. Others will lean warm, or get tuned specifically for law or medicine or teaching.
This matters more than it sounds like it should, because tone is tied directly to trust, and trust is what decides whether someone actually uses this thing for something that matters health, money, their kid’s homework.
This is the part that gets ignored in most of these takes. Governments in the US, EU, and across Asia are actively writing the rules right now around transparency, copyright, data use. These aren’t theoretical debates. They decide what actually ships.
Expect more labeling on AI-generated content, clearer ways to opt out of training data, tighter restrictions around healthcare and hiring and anything involving kids. The companies that get ahead of this instead of fighting it are probably going to end up with an advantage that outlasts a few missed product launches.
Benchmark scores make for good headlines. They don’t decide who actually wins long-term. What decides that is whether people trust a tool enough to hand it something real.
That trust gets built through consistency and honesty about limitations and through how a company handles it when something breaks. An assistant that says “I’m not sure” when it isn’t sure will probably earn more loyalty over years than one that scores a point higher on some test nobody outside a research lab has heard of.
Not some dramatic leap forward. More like a slow accumulation of smaller changes tools that remember more, act more on their own, run faster locally, and get shaped as much by regulators as by engineers. What you’re using today is a rough draft, not a finished product.
The real race isn’t about who has the smartest model. It’s about who builds something boring enough, reliable enough, that you stop noticing you’re even using it.
Curious what you think — five years from now, do these feel more like tools to you, or more like teammates? Drop your take below.
Everyone’s Asking the Wrong Question About AI Chatbots was originally published in Coinmonks on Medium, where people are continuing the conversation by highlighting and responding to this story.


Microsoft is reportedly developing Project Perception, a lower-cost AI security tool that would use multiple models to identify enterprise vulnerabilities.
The post Microsoft’s ‘Project Perception’ Could Challenge Anthropic’s Mythos in AI Security appeared first on TechRepublic.
Moonshot AI’s 2.8-trillion-parameter Kimi K3 raises China’s open-model ambitions while posing major infrastructure and cost questio
The post Moonshot AI Launches World’s Largest Open-Source Model appeared first on TechRepublic.
Microsoft is reportedly developing Project Perception, a lower-cost AI security tool that would use multiple models to identify enterprise vulnerabilities.
The post Microsoft’s ‘Project Perception’ Could Challenge Anthropic’s Mythos in AI Security appeared first on TechRepublic.
Moonshot AI’s 2.8-trillion-parameter Kimi K3 raises China’s open-model ambitions while posing major infrastructure and cost questio
The post Moonshot AI Launches World’s Largest Open-Source Model appeared first on TechRepublic.
Thousands of unionized Hyundai auto workers began walking off the job early after negotiations with the South Korean automaker broke down over plans to deploy humanoid robots—the most significant pushback from organized labor so far over the latest wave of robotic automation.
The partial strike at Hyundai’s automotive production complex in the city of Ulsan in South Korea represents “the car industry’s first factory stoppage addressing humanoid robots,” according to The Wall Street Journal. Workers have already ended their day and night shifts two hours early at the world’s largest automotive plant from July 13 through July 15, and plan to start staging four-hour strikes from July 20 to 22 after 15 rounds of negotiations failed to reach an agreement, The Korea Times reported.
Union pushback began as soon as Hyundai Motor Group unveiled the latest version of the Atlas humanoid robot, a two-legged robot that stands at more than 6 feet tall and can lift more than 100 pounds, at the start of this year. Atlas is made by Boston Dynamics, the US robotics company that is about to become a wholly owned subsidiary of Hyundai.


© Boston Dynamics
UC San Diego's Surgie humanoid robots performed two live gallbladder surgeries on pigs, showing how adaptable robots could safely work in future hospitals.
The post Teleoperated Humanoid Robots Reach Live Surgery Milestone appeared first on TechRepublic.
UC San Diego's Surgie humanoid robots performed two live gallbladder surgeries on pigs, showing how adaptable robots could safely work in future hospitals.
The post Teleoperated Humanoid Robots Reach Live Surgery Milestone appeared first on TechRepublic.

Learn what Google’s major AI models do, including Gemini, Veo, Imagen, Nano Banana, Gemma, Lyria, Chirp, and Gemini Nano.
The post Google AI Models Explained: Gemini, Veo, Nano Banana & More appeared first on TechRepublic.
Learn what Google’s major AI models do, including Gemini, Veo, Imagen, Nano Banana, Gemma, Lyria, Chirp, and Gemini Nano.
The post Google AI Models Explained: Gemini, Veo, Nano Banana & More appeared first on TechRepublic.
AI mental health tools may support journaling, reflection and routine guidance, but current evidence does not support using them as replacements for licensed therapists. HR and IT leaders need product-specific evidence, strict data controls and reliable human escalation before deployment.
The post Can AI Replace Therapists? What HR and IT Leaders Need to Know appeared first on TechRepublic.