During a service incident, a customer-remediation workflow is moved onto an emergency route because the situation is critical and the team needs a fast resolution. Approvals are shortened, a priority queue is opened, and an on-call agent is cleared to use an alternate procedure until the service recovers. The incident ends, but the route stays […]

Keep CRM data accurate, complete, and usable with better standards, enrichment, governance, validation, and ongoing quality monitoring.

The post CRM Data Management: Best Practices for Cleaner Revenue Data appeared first on TechRepublic.

There is more technical content available today than any human being could read in a thousand lifetimes. Every topic has a dozen YouTube videos, three Substack posts, a GitHub repo, and a Reddit thread, most created in the last six months and, in many cases, technically accurate. And yet most of the professionals I talk […]

I compared six leading platforms for B2B revenue teams based on prospecting, CRM, sales engagement, pipeline management, automation, analytics, pricing, and overall fit.

The post Best Direct Sales Software for Revenue Teams in 2026 appeared first on TechRepublic.

Atlassian’s Dec. 3 Rovo and Automation metering changes introduce new usage-based costs, limits, and workflow risks for enterprise IT teams.

The post Atlassian Will Meter Rovo and Automation Dec. 3: What Admins Need to Budget appeared first on TechRepublic.

I compared the best sales analytics software for revenue teams, including ZoomInfo, Salesforce, Clari, Gong, and HubSpot CRM. See which platforms are best for account intelligence, forecasting, CRM reporting, deal analysis, and cross-system analytics.

The post Best Sales Analytics Software for Revenue Teams appeared first on TechRepublic.

OpenAI banned Russian ChatGPT accounts tied to a covert influence campaign involving copied research, fake attribution and coordinated social posts.

The post OpenAI Bans Russian ChatGPT Accounts Used in Covert Influence Campaign appeared first on TechRepublic.