Samsung’s Galaxy S26 FE and Galaxy Tab S12 appeared in a Google app list, hinting at software prep before a possible late-summer launch.

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China is considering tighter controls on AI models, training data, and chip designs, potentially limiting how Chinese technology reaches global users.

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Samsung's Galaxy Z Fold8 Ultra and Fold8 debut at Unpacked 2026 with new cameras, AI tools, prices, and clear trade-offs for buyers choosing a foldable.

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Samsung’s $1,199 Galaxy Z Flip8 adds a thinner design, expanded FlexWindow tools, and new AI controls while retaining the same battery and rear cameras.

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Researchers found Chinese and Russian SDKs in Android apps marketed to U.S. military users, highlighting software supply chain and enterprise privacy risks.

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Apple is reportedly testing a 6.96-inch iPhone screen for its 2027 anniversary lineup, a change that could make the Pro Max feel nearly 7 inches.

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HostDeal helps agencies run unlimited websites with domains, backups, SSL, email, storage, and dev tools.

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New data shows 55.3 million Suno accounts were affected in a breach exposing contact details, purchases, and partial payment card information.

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Apple is reportedly launching Apple Upgrade with Klarna, a leasing program for iPhone, iPad, Mac, and Apple Watch purchases in the US.

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Aurum PropTech is buying Housing.com in a $47.5 million all-stock deal, but the harder test will be integrating its platforms and customer data securely.

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A hacker who broke into Hugging Face’s systems last week has been exposed as a pair of advanced OpenAI frontier models that were trying to cheat on an exam

Summary Bullets:

• 8×8 AI Routing identifies the right expert anywhere in an organization that can resolve a customer’s inquiry, not just the contact center.

• While 8×8 AI Routing is marginally better than legacy systems it still merits a try out.

We’ve probably all found ourselves reciting this famous opening line to a classic song when trying to connect with someone in customer support: “Help! I need somebody. Help! Not just anybody. Help! You know I need someone. Help!”

Desperately in need of assistance, eventually you get connected with either a person or an AI agent. You breathe a sigh of relief but then it turns out they are ill-equipped to handle your inquiry. You need help from somebody, but not just anybody. Well, 8×8 claims that its recently introduced ‘8×8 AI Routing’ will take that sad song and make it better.

8×8 AI Routing identifies the right expert for a given interaction anywhere in an organization, not just the contact center. The technology scans three 8×8 platforms, identifying contact center agents on 8×8 Contact Center plus subject matter experts on 8×8 Engage and back-office employees on 8×8 Work. Each interaction is analyzed in real-time across several factors such as transcripts, historical patterns, and sentiment to match the customer with the right resource immediately. 8×8 claims that legacy skills-based routing systems, in contrast to 8×8 AI Routing, are static, relying on skills inventories that are entered manually and often out of date. Furthermore, 8×8 says, those systems often route to whoever is available rather than whoever is necessarily best suited to resolve a specific request.

While 8×8 AI Routing is better than manual, legacy systems the difference is marginal. Identifying the ‘right’ resource hinges on AI conducting an accurate assessment of skills. While AI in general is powerful it is far from perfect. AI is known to produce errors, and the chance that a customer could get routed to the ‘wrong’ resource is not insignificant. While 8×8 AI Routing does allow for a human in the loop, with administrators having the opportunity to provide final sign-off on the skills assessment, such intervention introduces a manual element into the process. And although organizations can roll out first with a small pilot and grow the system as they gain comfort, that adjustment represents yet another layer of manual manipulation. Bottom line, while 8×8 AI Routing is not radically different than legacy systems, it does have the potential to improve an organization’s customer experience and thus merits a test drive.

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France will ban social media for children under 15, requiring nationwide age checks and raising privacy and platform compliance concerns.

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TSMC reportedly plans chip manufacturing price increases of up to 10% in 2027 as rising costs and global expansion reshape semiconductor production.

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Unlock the latest user interface, enhanced security features, and new tools for hybrid and remote workers.

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Android 17 QPR2 Beta 1 fixes Gemini-related reboots, Bluetooth failures, and missing notifications while ending beta support for the Pixel 6 series.

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iOS 27 beta code references an iPhone with two batteries, adding another software clue to Apple’s rumored foldable iPhone and repair plans.

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Trump administration AI testing chief Chris Fall resigned after just 90 days, leaving CAISI under interim leadership during a critical period for AI safety standards.

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Moonshot AI could list in Hong Kong within six months after ARR reached $300 million and Kimi K3 demand forced a pause in new subscriptions.

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Whether you're starting a new business venture and need Microsoft Office's help or you just want to get better organized in your personal life, it's a good time to take advantage of this deal.

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