A new phishing kit is using generative AI to fully automate voice phishing (vishing) attacks, according to researchers at Group-IB.
The phishing platform, called βBalonx,β includes a module dubbed βCallFlowβ that the researchers say βrepresents a fundamental evolutionβ in the phishing-as-a-service market. This module uses four commercial AI services to conduct the attacks: OpenAIβs GPT-4o-mini, ElevenLabsβs AI voice generator, OpenAI Voice, and OpenAI Whisper.